Last updated: February the 3rd 2026
This Privacy Policy explains how La Limo Verte (“we”, “us”, “our”) collects, uses, and protects personal information when you use our website thegreenlimo.com and our services.
1. Who we are
La Limo Verte
Email: lalimoverte@gmail.com
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us by email.
2. Information we collect
We collect personal information that you voluntarily provide when you contact us or request our services, such as:
Name
Email address
Phone number
Details about your request (e.g., date, time, and nature of the service you are interested in, any comments you write in the form)
We do not intentionally collect sensitive information through our website.
3. How we use your information
We use your personal information for the following purposes:
To respond to your questions and messages
To prepare and send quotes or service proposals
To plan, manage, and deliver our transportation services
To keep basic administrative records (e.g., bookings, client communications)
To comply with any legal or regulatory obligations that apply to us
We do not use your information for automated decision-making or profiling.
4. Cookies and tracking technologies
Our website currently uses only essential technical cookies necessary for the secure and reliable operation of the site.
We do not use cookies for advertising, remarketing, or advanced analytics at this time.
If this changes in the future, we will update this Privacy Policy and our cookie banner to explain any new tools we use.
5. Legal basis and consent
By completing and submitting our contact or booking form, you provide your personal information voluntarily and consent to our use of this information for the purposes described above.
You may withdraw your consent at any time by contacting us at lalimoverte@gmail.com . Please note that if you withdraw consent, we may not be able to continue providing certain services to you.
6. How we share your information
We do not sell your personal information.
We may share your information only in the following limited situations:
With service providers who help us operate our business (for example, email or website hosting providers), and only to the extent necessary for them to provide these services
When we are required to do so by law, regulation, or a legal process
To protect our rights, safety, or property, or the rights, safety, or property of others
Any service providers are expected to protect your personal information and use it only for the purposes we specify.
7. Data retention
We keep your personal information only as long as necessary for the purposes described in this Policy, including:
To respond to your requests and provide our services
To maintain appropriate business and accounting records
To comply with legal obligations
When the information is no longer needed, we will delete it or anonymize it in a reasonable timeframe.
8. Your rights
Subject to applicable laws (including Quebec privacy laws), you may have the following rights:
Access – to request a copy of the personal information we hold about you
Correction – to request that we correct inaccurate or incomplete information
Withdrawal of consent – to withdraw your consent to our processing of your information where processing is based on consent
Deletion – in some cases, to request that we delete your personal information when it is no longer necessary for the purposes for which it was collected
To exercise these rights, please contact us at lalimoverte@gmail.com . We may ask you to verify your identity before responding to your request.
9. Security
We take reasonable technical and organizational measures to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. International transfers
Our website and email services may be hosted or processed outside of Quebec or Canada. In such cases, your personal information may be subject to the laws of other jurisdictions, which may differ from those in Quebec. We take reasonable steps to ensure that your information remains protected.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised. Any changes will be effective when we post the updated Policy on this page.